The streaming connector joins infrastructures with in-house ticketing and effortlessly provides all user data. This means:
Tickets for various productions (live, on demand, recorded) can be booked using pay as you wish or regular price categories. After purchasing tickets, customers receive a personalized link with their access to the stream. This link can also be used to analyse customer and streaming behaviour. The streaming web shop and order confirmation are individually designed according to the look and feel of the cultural institution.
All customers receive an order confirmation, as well as an optional reminder email before the performance starts and an optional after-show email. These are designed in the look & feel of the cultural institution. These messages are sent automatically through the streaming connector.
Who watches the streams? Is the user already one of my existing customers or are they new customers? Are they casual or regular visitors? And how long do people watch the stream on average? These questions and many more can be answered with the comprehensive data analysis that you receive as part of your streaming connector package. You also will receive a daily report with key sales metrics.
This massively differentiates easy-connect’s streaming connector from other streaming solutions and makes it possible to offer your audience a unique digital experience.